Please visit our order page for the XLSafe pricing structure. Only European Union members will pay a Value Added Tax charge unless they provide their VAT number, in which case they will not be charged.

We work hard to provide only quality products and to meet the growing needs of our clients. As a result, we want you to be happy with all our packages.

 

Therefore, we offer a 30-Day Money Back Guarantee for each of our standard products regardless of the cost of the package. If for any reason you are not completely satisfied with the product you purchased from us or it just does not meet your expectations, you should notify us within 30 days from the date of the purchase and we will process your refund.

 

Important Read:

 

1. A request for a refund must be submitted via e-mail to us. Requests directed to other contact addresses or phone calls are not accepted for cancellation. In addition, we cannot refund the commission kept by any of our payment providers including Regnow.com and Paypal.
 
2. A non-refundable administration fee of $60 is applicable for each and every refund.
 
3. Please notice that on receiving moneyback you are obligated to remove the software and all related files from your computer and every data medium; your further use of the software will be regarded as illegal unless you obtain a license again.
 
4. We may ask you to provide evidence that the software has not operated the way it was designed, if we suspect that your refund request is not plausible.
   
5. We also believe that most of moneybacks can be avoided. Please contact our qualified staff and you will get professional assistance in any technical issue you have faced with while installing/configuring the software.
 
6. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.
 
7. Please note that the moneyback guarantee does not apply for customised versions of XLSafe, development fees and advisory services that we might provide to our clients.